PLEASE READ THESE ATTENTIVELY BEFORE USING THE SITE.
By using the site you acknowledge having read, understood and accepted these terms and conditions. If you wish to remain free from these conditions, you may not use the site, nor order any products contained therein.
WEB SITE EXPLOITATION
OLEUM VERA exploits the site from its offices located in Canada. Those who choose to use the site do so of their own accord and initiative and agree to abide to all the applicable local laws. Any reclamation in relation to the site and to the elements therein contained or derived from the use of the site is subject to the laws that apply on the territory of the Quebec Province in Canada.
Except otherwise specified in any section of the web site, no element of the later may be copied, reproduced, distributed, published, translated, downloaded, displayed or transmitted in any fashion without the specific written permission of OLEUM VERA or the holder of the copyrights. It is permitted to display or download parts of the site however only for non-commercial purposes and as long as no element is modified. This while preserving at all times the intellectual property rights therein contained.
The commercial brands and logos used or displayed on the site are subject to copyright laws registered either by OLEUM VERA or third parties. Nothing on this site may be used in a fashion that will allow the indirect or direct use of a commercial brand without prior written consent of the owner of the brand in question.
Furthermore, OLEUM VERA does not make any representation relative to the use of a brand, the validity, the exactitude or the reliability of any elements reproduced from the site. Even though OLEUM VERA does everything in its power to rid the site from mistakes, OLEUM VERA, declines any responsibility that may arise from any error that may be present in the site.
You may return non-used merchandise or non-used merchandise which doesn't conform to your order following a mistake, omission, defect made before shipment or defect found during the warranty period to OLEUM VERA. You have till the end of the tenth day following reception of merchandise to exchange merchandise.
You must assume the shipping and handling fees as well as all risks carried for the returned merchandise, unless OLEUM VERA failed to deliver the ordered merchandise to you, or shipped you defective, or damaged products in which case the company will assume the shipping and handling fees, as well as all risks implied in the shipment of this merchandise, in so much as you return the products through a reliable shipping company that offers some type of warranty against loss or theft.
Once the transaction is completed on OLEUM VERA web site the sale is final. There are no reimbursements. However it is always possible to make an exchange.
The site displays all the products available to order from the supply company's. Take note that not all merchandise is part of the OLEUM VERA inventory, nor of the site itself.
In the eventuality OLEUM VERA should have to wait for a product to arrive due to an "out of stock" situation, we will notify you via e-mail of the supplementary delay this will cause. If you are not prepared to wait for the arrival of the merchandise we will reimburse your credit card. The same will happen in the eventuality the product is discontinued.
These are the only exceptions to the non-reimbursement policy.
OLEUM VERA will at no time be held responsible for any damage caused to you due to an out of stock situation.